Return Policy

At Braid Away Glam, we strive for customer satisfaction, this is our number 1 priority 

All items are hand-made with the utmost care and quality in mind.

There may be some minor discrepancies in the appearance of our products, as they are all hand-made, which makes each one of our products unique.

All sales are final.

We DO NOT offer returns or exchanges due to a change of mind; for hygiene reasons, this is a kind reminder to please double-check your orders upon check out.

Damaged Items

Upon receiving your purchase, it's important to inspect for any damage. Please contact us immediately if the item is damaged, so that we may evaluate and rectify it immediately for you.

​Please email us at braidawayglam@gmail.com with documentation of the damaged item within 24 hours of receiving it. Refunds or replacements will be carried out if applicable to the order.

Refunds or Replacement

We will notify you once we’ve received and inspect your return, and inform you of your refund status.
If a refund is approved, you will be refunded via your original payment method. If a replacement is approved it will be processed and sent out within 2 business days of contact.